Complaints & Feedback
We welcome feedback.
Feedback, compliments and complaints help Palmreach improve. Raising a complaint will not negatively affect a person's right to receive fair and respectful services.
How to contact us
You can contact Palmreach by phone on 0476 473 703 or by email at palmreach@outlook.com.au.
What happens next
Palmreach aims to acknowledge named feedback and complaints promptly, keep the person informed where appropriate and work toward a fair resolution.
Independent options
Participants and representatives may also seek information about external complaint pathways, including the NDIS Quality and Safeguards Commission, where appropriate.
Would you like to speak directly with Palmreach?
Call us and we will help you work through the issue.
Call 0476 473 703Call us and we will help you work through the issue.